GDPR & Data Protection

GDPR & Data Protection

Last Updated: September 17, 2026

At KOVYQ, we are committed to protecting your personal data and respecting your privacy rights.

If you are located in the European Economic Area (EEA), United Kingdom (UK), or another jurisdiction with applicable data protection laws, you may have specific rights regarding how your personal information is collected, used, stored, and disclosed.

This page explains those rights and how you can exercise them.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Right of Access – Request confirmation of whether we process your personal data and obtain a copy of that information.
  • Right to Rectification – Request that inaccurate or incomplete personal information be corrected.
  • Right to Erasure ("Right to be Forgotten") – Request deletion of your personal information in certain circumstances.
  • Right to Restrict Processing – Request that we limit how your personal information is processed in certain circumstances.
  • Right to Data Portability – Receive certain personal information in a structured, commonly used, and machine-readable format.
  • Right to Object – Object to certain types of processing, including direct marketing and, where applicable, processing based on legitimate interests.
  • Right to Withdraw Consent – Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

These rights may be subject to conditions, limitations, and exceptions under applicable law.

Data Subject Access Requests (DSAR)

You may have the right to request confirmation of whether KOVYQ processes your personal data and to obtain access to that information.

To submit a Data Subject Access Request, please contact:

Email: care@kovyq.com

Please provide sufficient information for us to identify and process your request.

For security purposes, we may request additional information to verify your identity before fulfilling certain requests.

We will respond within the timeframe required by applicable law. Under the GDPR, this is generally within one month of receiving a valid request, subject to any permitted extension.

Correcting Your Information

If you believe personal information we maintain about you is inaccurate, incomplete, or outdated, you may request that it be corrected.

Please contact care@kovyq.com with the relevant details.

We may request information reasonably necessary to identify the relevant records and verify your request.

Data Portability

Where applicable, you may request certain personal information in a structured, commonly used, and machine-readable format.

Where required by applicable law and technically feasible, you may also have the right to request that certain personal information be transmitted directly to another organization.

Right to Erasure

You may have the right to request deletion of your personal information in certain circumstances, including when:

  • The information is no longer necessary for the purposes for which it was collected;
  • You withdraw consent where consent is the legal basis for processing;
  • You successfully object to certain processing;
  • The information has been processed unlawfully; or
  • Deletion is required by applicable law.

This right is not absolute.

We may retain certain information where necessary or permitted to:

  • Comply with legal obligations;
  • Complete or document transactions;
  • Maintain tax, accounting, or business records;
  • Establish, exercise, or defend legal claims;
  • Resolve disputes;
  • Prevent or investigate fraud; or
  • Meet other applicable legal or regulatory requirements.

Restricting or Objecting to Processing

Depending on applicable law, you may have the right to request that we restrict certain processing of your personal information or object to certain processing.

You may also object to the use of your personal information for direct marketing purposes.

If you no longer wish to receive promotional emails from KOVYQ, you may unsubscribe at any time by using the unsubscribe link included in our marketing emails.

Unsubscribing from promotional communications does not prevent us from sending necessary transactional or service-related communications, such as order confirmations, shipping notifications, delivery updates, return or refund information, security notices, and Customer Care responses.

Legal Bases for Processing

Where the GDPR or similar requirements apply, KOVYQ may process personal information based on one or more applicable legal bases, including:

  • Performance of a contract, such as processing and fulfilling your order;
  • Legitimate interests, where appropriate and not overridden by your rights;
  • Consent, where required;
  • Compliance with legal obligations; and
  • Other lawful bases permitted under applicable data protection laws.

The applicable legal basis depends on the purpose and circumstances of the processing.

International Data Transfers

KOVYQ operates an ecommerce business and uses service providers that may operate in multiple countries.

As a result, personal information may be transferred to, stored in, or processed in countries outside your place of residence, including the United States.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

These may include legally recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses (SCCs) or other safeguards permitted under applicable data protection laws.

Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

We also rely on reputable ecommerce, payment, hosting, and technology providers to support the operation and security of our Services.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of personal information.

Exercising Your Rights

To exercise an applicable privacy or data protection right, please contact:

KOVYQ

30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: care@kovyq.com
Phone: +1 (307) 533-7080
Website: kovyq.com

Customer Support Hours:
Monday–Friday, 9:00 AM–5:00 PM

We aim to respond to customer inquiries within 48 hours. Formal privacy requests will be handled within the timeframe required by applicable data protection law.

Please provide sufficient information for us to identify your request and verify your identity where necessary.

Right to Lodge a Complaint

If applicable data protection law gives you this right and you believe your personal information has not been handled appropriately, you may have the right to lodge a complaint with the relevant data protection supervisory authority.

For individuals in the EEA, this will generally be the competent supervisory authority in the applicable EEA jurisdiction.

For individuals in the UK, complaints may generally be made to the applicable UK data protection authority.

You may contact us at care@kovyq.com if you would like us to review a privacy concern directly.

Exercising your right to contact a supervisory authority is not dependent on contacting KOVYQ first.

Relationship to Our Privacy Policy

This GDPR & Data Protection page supplements our Privacy Policy.

Our Privacy Policy provides additional information about:

  • The personal information we collect;
  • How we collect it;
  • How and why we use it;
  • Cookies and similar technologies;
  • Advertising and analytics;
  • Third-party service providers;
  • Data retention;
  • Data security; and
  • Other privacy practices.

If mandatory data protection law provides rights or protections that differ from this page, the applicable mandatory requirements will apply.

Changes to This Notice

We may update this GDPR & Data Protection notice periodically to reflect changes in our privacy practices, Services, technologies, or applicable legal requirements.

When changes are made, the revised version will be published on kovyq.com and the Last Updated date will be updated.

Contact Information

For questions about this notice, our privacy practices, or an applicable privacy request, please contact:

KOVYQ

30 N Gould St Ste R
Sheridan, WY 82801
United States

Website: kovyq.com
Email: care@kovyq.com
Phone: +1 (307) 533-7080

Customer Support Hours:
Monday–Friday, 9:00 AM–5:00 PM

We aim to respond to general customer inquiries within 48 hours.

Privacy and data protection requests will be handled within the timeframe required by applicable law.